1. Your privacy is important to us.

Your privacy is important to us. We want to process your personal data with integrity, legality, accuracy and transparency. In this document, our privacy policy, we explain how the processing is done and what personal data is involved. The term processing includes collecting, recording, organizing, storing, updating, modifying, retrieving, consulting, using, disseminating or making available in any way, compiling, combining, archiving, erasing or eventually destroying.
We are talking about you as a (future) customer of our company, a supplier or a data subject of another organization that is in contact with us.

1.1. Prior

We recommend that you read this document carefully so that you know why and for what purpose we process your personal data. You will also find your rights and how you can exercise them.
We also explain which personal data we process when you:
– use our services
– visit our website
– ask questions through our website
– visit our company, trade fairs and events
– issues your business card

We may amend our privacy policy. The most recent version can be found on our website: www.johndriege.com. We recommend you to regularly consult our privacy policy to stay informed of possible changes.
If you would like more information on privacy legislation in Luxemburg, please visit the website cnpd.public.lu.

1.2 Who processes your data? Who are we?

John Driege SARL operates in Belgium, its registered office is located at 6 Jos Seylerstroos, L8522-Beckerich
John Driege SARL is the data controller of your personal data.

1.3. How can you reach us?

If you have any questions about your privacy or if you want to change your privacy settings or exercise your right you can contact us in the following ways:
– at our address: 6 Jos Seylerstroos, L8522-Beckerich
– By e-mail at info@johndriege.com.

1.4. The leading supervisory authority of John Driege SARL

For John Driege SARL, the Belgian supervisory authority is the leading authority:
Commission nationale pour la protection des données
15, Boulevard du Jazz
L-4370 Belvaux
Tél. : (+352) 26 10 60 -1

2. Your right to privacy

You have a wide range of rights with respect to the processing of your personal data.
The implementation of your rights in our systems and procedures takes place within 30 days after we have received your request. If for any reason this period cannot be met, we will inform you before the expiry of the original period.

2.1 Your right to access your personal data

You have the right to obtain access to the personal data we process about you, the purpose of the processing, where we have obtained the data and who receives the data.
In this case you can also find out how long we keep the data, whether the data is used for automated decision-making and whether we intend to send the data to a country outside the European Union.
We will provide you with the requested information in writing or electronically within a reasonable period of time.

2.2. You can have your data corrected/completed.
It may happen that the data we process about you is not or is no longer correct. You can always ask to have the incorrect data corrected or supplemented with the missing data.

2.3 Right to erasure

If you think that we are processing personal data unlawfully you can ask to have this personal data erased.
This request for erasure of personal data can be refused by John Driege SARL, when it is justified. Examples are the exercise or substantiation of a legal claim or because of a legal obligation to keep certain data.

2.4. Right to restrict personal data

You can ask us to restrict the processing of your personal data if you suspect that the data is incorrect, the processing is unlawful or if you do not agree that we process the data under our legitimate interest (see Article 3.3). We will comply with this objection unless there are compelling reasons not to do so for example to prevent fraud, non-payment.

2.5. Right to lodge objection

You have the right to object to the processing of your personal data, including profiling. The processing will then be stopped, unless the processing is necessary for compliance with social and fiscal legislation, to protect the interests of a third party or for the establishment, exercise or substantiation of a legal claim.

2.6. Right to transferability of data.

You may contact us to request that the personal data you have given us be transferred to a third party.

2.7. Right to lodge a complaint

If you do not agree with our position, you can contact the Belgian Data Protection Authority. You can also lodge a complaint there. You will find the contact details above in section 1.4.

2.8. Identification of the applicant

You may exercise your rights concerning the processing of your personal data by making a written request
– by letter to the address 6 Jos Seylerstroos, L8522-Beckerich

– by e-mail at info@johndriege.com.

Always be as specific as possible when you wish to have your rights exercised. This will enable us to exercise your request correctly.
In order to prevent someone else from exercising your rights, we would like to verify your identity as much as possible. Therefore, the application must always be accompanied by a document that proves that the identity of the applicant corresponds to your identity. This can be done by attaching a copy of your identity card to the application. Please make sure that your passport photo and identity card number (etc.) are blacked out, to protect your privacy.
If we believe that the document provided is insufficient proof, we will inform you. We reserve the right not to accept the application until satisfactory proof has been provided.

3. Why do we want to process your personal data?

3.1. John Driege SARL must comply with legal obligations

In some cases, we are legally obliged to process your Personal Data. Here are the most important ones:
– tax law
– commercial law
– We may be forced to provide personal data to authorities or other third parties. For example, if this is necessary in connection with a legal obligation or to carry out a task of public interest.

3.2. John Driege SARL needs to be able to fulfill its contract with you

As a customer with us, you make use of our services or buy our products. In order to ensure the proper execution of our contract with you, we must process and manage these contracts in administrative, accounting and operational terms.
This also applies if you are a supplier of John Driege SARL. In that case too, we must respect the contract and we must administratively, accounting-wise and operationally process and manage the supplier contracts.

3.3. John Driege SARL must be able to function as a business regarding Direct Marketing and communication.

As a commercial company, we have a number of legitimate interests that are the basis for processing personal data. In doing so, we are careful to maintain a proper balance between your right to privacy and the legitimate interests of John Driege SARL. If you still have objections to the processing operations under this basic ground, you can object to these processing operations.
John Driege SARL wishes to continue communicating with you, as an existing customer or active prospect, via direct marketing. This can be done on your specific request or we can suspect that you are interested in our new products/services. Since our goal is to offer you better service, better products and to communicate this to you, we process your personal data for direct marketing under the legitimate interest of our company to do business. This information can reach you in many ways namely by e-mail, by mail, by phone and at events. We will choose the most appropriate channel to minimize disruption to you. If you do not wish to receive our commercial communications you can simply let us know and we will no longer bother you. You can do this for all our communications or for one of the different channels.

3.4. John Driege SARL has your permission

We ask for your permission to send you newsletters and to store your contact data (name, first name, address, e-mail address, telephone number) in our marketing platform so that we can automatically send you information about our services that you have shown an interest in.
When you visit our website for the first time, we ask for your permission to place our statistical, marketing and social media cookies via our cookie banner. You can find more information about our cookie policy here
You can always withdraw your permission. Our contact details can be found in section 2.8

4. What personal data do we process from you and for what purposes?

4.1. From our business relationships

Business relations include our customers and suppliers.
John Driege SARL processes the personal data of data subjects working for companies with which business is conducted. The purpose for this processing is to provide information about the products and services and to maintain business relationships.
To contact and identify you, for our customer and supplier management, we process the following data:
Name, first name, address, gender, telephone number, GSM number, email address, IP address, cookies, bank account number, VAT number.

4.2. From our prospects

Our potential new customers are interested in refrigerated transport and training on the subject. John Driege SARL is a specialist in this field. Therefore, John Driege SARL wishes to keep them informed about these products/services. To communicate with them, we process the following personal data: name, first name, address, telephone and/or GSM number, e-mail address, IP address and cookies.

4.3. Cookies

John Driege SARL uses cookies on the www.johndriege.com website. These are small information files that, when you visit the website, are stored on the device you use to visit our website, such as a computer, tablet or smartphone. Where we talk about “cookies” below, we also mean other similar techniques. Cookies make it possible to recognize your web browser. This is handy, because then you don’t have to keep entering your data, indicating preferences or adjusting your settings. This also allows us to improve our website, to gain insight into visitor behavior on the website and other parties to gain insight into your surfing behavior so they can show personalized ads across multiple websites and omit unremarkable ads.
Cookies do not endanger the security of your computer. We use functional, analytical, marketing and social media cookies. With the exception of functional cookies (necessary for our website to function properly), we ask your permission before placing these small information files.
More information about which cookies we use, how long we keep them and how you can interact with them can be found on our cookie policy.

4.4. Images from security cameras are temporarily stored

We may use cameras in and around our buildings. When it comes to surveillance cameras, we respect the legal rules. You will recognize the buildings under camera surveillance by a clearly visible sticker.
Image recordings are kept for a maximum of 30 days. Exceptions to this are:
– if the recorded images are useful for proving a crime or nuisance
– to prove a damage
– to identify a perpetrator, a witness or a victim

5. About the sharing and retention of your personal data

5.1. With whom do we share your personal data?

We only share your data with people who have received explicit permission from us, if they need the data to carry out their duties. These persons will process your data under the same grounds as we have received them from you.
For the processing of personal data, we rely on various processors. These are our subcontractors who carry out personal data processing on our behalf. John Driege SARL only works with processors who guarantee the same safeguards on a technical and operational level.
We only share your data if we are obliged to do so by law or a government order.

5.2. John Driege SARL does not sell your personal data.

We do not sell, rent or give your Personal Data to third parties for their own use.

5.3. We do not keep your data indefinitely

John Driege SARL uses your personal data with a clear goal in mind. When this purpose is reached, the data is deleted.
The starting point for keeping your personal data is the legal retention period.
The personal data of potential new customers, the prospects, we initially keep for 2 years. If during this period there has been a contact between the prospect and John Driege SARL, then from this contact a period of 2 years starts again.
The personal data of existing customers, suppliers, subcontractors, …., we keep initially 7 years. If, during this period, there has been a new contact, a new period of 7 years starts from this contact.